Frequently Asked Questions

You can refill your prescription anytime using our HIPAA-compliant DrX Refill portal on our website. Simply enter your patient details and 7-digit Rx number, or send us an automated SMS text message for instant processing.

Yes! Transferring is completely effortless. Fill out our online Transfer Prescription form or give our lab a quick call at (972) 709-0190. Our team contacts your current pharmacy directly and transfers your active prescriptions.

Standard refills are processed within 24 to 48 hours following lab verification. For urgent medical needs or special compounding requirements, same-day expedited preparation is available upon request.

Your unique 7-digit Rx number is printed directly beneath the MedFront emblem on your prescription bottle or topical pump dispenser label (e.g., Rx # 6894921).

Compounding is the art and science of preparing customized medications tailored specifically to an individual patient’s unique physiological needs. We adjust strength, eliminate unwanted allergens or dyes, and create specialized dosage forms.

Compounded medications are customized pharmaceutical preparations compounded upon the order of a licensed practitioner. Under Section 503A of the FD&C Act, compounded formulations are not evaluated or approved by the FDA, but MedFront strictly adheres to state pharmacy board and USP <795>/<797> safety regulations.

Our 503A laboratory prepares custom oral capsules, flavored liquid suspensions, topical creams/gels, troches/sublingual lozenges, rectal/vaginal suppositories, and specialized dermatological preparations.

Yes! We offer a wide variety of physician-approved and palatable flavors (tutti-frutti, grape, bubblegum, beef, chicken, tuna) to make medication administration easy for children and pets.

Yes, we provide same-day DFW courier delivery for patients requiring direct home or office delivery. In addition, we offer 2-day priority tracked shipping across Texas.

Refrigerated or temperature-sensitive compounded medications are packaged in insulated thermal boxes with cold gel packs to maintain compound stability throughout transport.

Yes! You are welcome to pick up your completed prescription in person at our Dallas laboratory located at 4041 W Wheatland Rd, Ste 204, Dallas, TX 75237.

Some commercial insurance plans cover specific compounded ingredients. For plans that do not directly bill compounding claims, MedFront provides itemized Universal Claim Forms (CMS-1500) so you can submit directly for reimbursement.

We accept all major credit/debit cards (Visa, MasterCard, American Express, Discover), HSA/FSA health spending cards, and cash.

Licensed prescribers can send prescriptions via e-Prescribe (Search: MedFront Pharmacy Dallas), fax directly to (972) 709-0191, or call our clinical liaison hotline at (972) 709-0190.

Yes! Our clinical compounding pharmacists work closely with physicians, nurse practitioners, and dentists to design customized dosage forms, adjust ingredient ratios, and evaluate bio-availability.